CONTACT US

We’d love to hear from you! Whether you have a question about an order, need help with shipping, or just want to share your holiday excitement, our team is here to help.

Email Us:
📧 info@shopwinterly.com
We aim to respond within 24–48 hours.

Customer Support Hours:
Monday – Friday: 9 AM – 5 PM
Weekends & Holidays: Responses may take a bit longer

Thank you for shopping with Winterly — we’re here to make your holiday season magical!